Mentioning parks, cafes, restaurants and shops helps support local businesses and makes the tenant feel welcome in their new community. It’s not all rules and regulations! Tenants new to the area will really appreciate a bit of local knowledge and guidance on what they can do. If parking is on the street, you should let your tenant know about any potential council infringements, and to be mindful of other residents in the street. If there is allocated parking, either garage or bays, inform your tenant where to find it. There’s nothing worse than missing garbage collection day! As a courtesy, let your new tenant know which day rubbish and recycling are collected, and which bins to use. Where to dispose of rubbish and what day garbage is collected.Otherwise, inform the tenant that they can simply contact the real estate agency and their request will be handled promptly. If you wish to use a particular company for repairs and maintenance, provide their contact details in the welcome letter. But it’s a good idea to state when rental payments are due and how much they will be per week/fortnight. Most tenants will have paid rent in advance prior to moving in. The checklist allows tenants to report any damages prior to their tenancy, and allows the landlord to assess at the end of the lease to make sure any potential damages are compensated. This is a valuable document that all tenants should fill out within the first three days of their lease. This is particularly helpful if the property is on a busy street or there is limited parking facilities. It might also be helpful to offer suggestions on where to unload removalist vehicles for easy access on the day. Include the lease start date and move-in day. Additionally, provide the relevant contact information for the real estate agency about where and when to collect the keys. This is also a good time to state that keys are the tenant’s responsibility and there will be a fee for the replacement of lost or stolen keys. You might like to specify which keys are being provided ie. Doing so can be hugely beneficial to someone who may be new to the area. It may also be helpful to include the names of certain providers for electricity, gas, telephone, and internet. This lets the tenant know they are responsible for utilities. Here’s everything you need to know about what to include in your welcome letter to your tenant. This doesn’t mean you and your tenant need to become pen pals, it’s just a courtesy that has multiple benefits. A welcome letter shows that you are a landlord who cares about the property and the people living in it. Not only is it an opportunity to make them feel at home, it’s also a great way to provide information about the property and lease. A welcome letter is cheap but effective way to connect with your tenant and set the tone for the relationship.
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